Nigel Harris <p>Ecosol is dedicated to providing the best products and technology combined with the highest level of service and support for our customers. This section provides you with basic support for your new Powerstick. If you have any more questions or are experiencing problems with your Powerstick send an e-mail to Support@Powerstick.com or contact us at 1-877-<span class="caps">ECOSOL</span>-1.</p> <p>When contacting us, please be sure to provide us with your exact email address, name, address and/or telephone number(s) in order to ensure a quick and effective response to your inquiry.</p> <p><img src='http://static.shopify.com/s/files/1/0035/4512/files/Content_Support.png?1252638148' alt='powerstick support' /></p> <h2>Warranty</h2> <p>Ecosol Solar Technologies warrants that the product shall be free from defects in workmanship for a period of (1) one year from date of purchase. Ecosol Solar Technologies, Inc. will without charge and at its sole election, repair, replace or credit the customer for any products which are proven to be defective as a result of a failure in Ecosol&#8217;s workmanship. For more information send us an e-mail or contact us at 1-877-<span class="caps">ECOSOL</span>-1.</p> <p>When contacting us, please be sure to provide us with your exact email address, name, address and/or telephone number(s) in order to ensure a quick and effective response to your inquiry.</p> <h2>Quick Guide</h2> <TABLE> <TR> <TD><h3>Reset</h3> <p><img src='http://cdn.shopify.com/s/files/1/0035/4512/files/Content_Quick.png?1252732363' alt='powerstick reset' /></TD><br /> <TD>In case of system failure you can reset the Powerstick. Press down on the Power button for 5 seconds for a system reset.<br></TD></p> </TR> <TR> <TD><h3>Source</h3> <p>Your source of power is any <span class="caps">USB</span> port on any computer, car dashboard, aeroplane seat, etc. <br /> <img src='http://cdn.shopify.com/s/files/1/0035/4512/files/Content_Quick2.png?1252772358' alt='' /></TD><br /> <TD><br /> <span class="caps">COMPUTER</span> <span class="caps">ASLEEP</span><br /> Some computers cannot charge devices in sleep mode. Make sure your computer is on and not set to sleep mode when charging the Powerstick.<br> <span class="caps">FAULTY</span> <span class="caps">PORT</span><br /> Make sure your cable is properly connected and nothing is blocking your port. Try charging the Powerstick in another <span class="caps">USB</span> port.<br></p> </div> </TD> </TR> <TR> <TD><h3>Power</h3> <p>If your screen is not displaying any bars, an overnight charge may be required to restore power to the <span class="caps">LCD</span> display. <br /> <img src='http://cdn.shopify.com/s/files/1/0035/4512/files/Content_Quick3.png?1252772496' alt='' /></TD><br /> <TD><span class="caps">FAULTY</span> <span class="caps">PORT</span><br> Make sure your cable is properly connected and nothing is blocking your port. Try charging the Powerstick in another <span class="caps">USB</span> port.</p> </TD> </TR> </TABLE> 2009-09-10T23:07:02-04:00 support 3479872 2009-09-10T23:07:02-04:00 354512 2009-12-02T21:46:40-05:00 Ecosol is dedicated to providing the best products and technology combined with the highest level of service and support for our customers. This section provides you with basic support for your new Powerstick. If you have any more questions or are experiencing problems with your Powerstick send an e-mail to Support@Powerstick.com or contact us at 1-877-ECOSOL-1. When contacting us, please be sure to provide us with your exact email address, name, address and/or telephone number(s) in order to ensure a quick and effective response to your inquiry. <img src='http://static.shopify.com/s/files/1/0035/4512/files/Content_Support.png?1252638148' alt='powerstick support' /> <h2>Warranty</h2> Ecosol Solar Technologies warrants that the product shall be free from defects in workmanship for a period of (1) one year from date of purchase. Ecosol Solar Technologies, Inc. will without charge and at its sole election, repair, replace or credit the customer for any products which are proven to be defective as a result of a failure in Ecosol's workmanship. For more information send us an e-mail or contact us at 1-877-ECOSOL-1. When contacting us, please be sure to provide us with your exact email address, name, address and/or telephone number(s) in order to ensure a quick and effective response to your inquiry. <h2>Quick Guide</h2> <TABLE> <TR> <TD><h3>Reset</h3> <img src='http://cdn.shopify.com/s/files/1/0035/4512/files/Content_Quick.png?1252732363' alt='powerstick reset' /></TD> <TD>In case of system failure you can reset the Powerstick. Press down on the Power button for 5 seconds for a system reset.<br></TD> </TR> <TR> <TD><h3>Source</h3> Your source of power is any USB port on any computer, car dashboard, aeroplane seat, etc. <img src='http://cdn.shopify.com/s/files/1/0035/4512/files/Content_Quick2.png?1252772358' alt='' /></TD> <TD> COMPUTER ASLEEP Some computers cannot charge devices in sleep mode. Make sure your computer is on and not set to sleep mode when charging the Powerstick.<br> FAULTY PORT Make sure your cable is properly connected and nothing is blocking your port. Try charging the Powerstick in another USB port.<br> </div> </TD> </TR> <TR> <TD><h3>Power</h3> If your screen is not displaying any bars, an overnight charge may be required to restore power to the LCD display. <img src='http://cdn.shopify.com/s/files/1/0035/4512/files/Content_Quick3.png?1252772496' alt='' /></TD> <TD>FAULTY PORT<br> Make sure your cable is properly connected and nothing is blocking your port. Try charging the Powerstick in another USB port. </TD> </TR> </TABLE>